Cancellation Policy

Last Updated: 20-September-2024

Effective Date: 3-April-2023

Rescheduling With More Than 24 Hours Notice

If you need to reschedule your session you must contact me as soon as possible so that your appointment time can be offered to others.

To reschedule your session please email me at support@solarspacegroup.com as soon as you know you will not be able to attend.

Rescheduling With Less Than 24 Hours Notice

If you need to change your appointment you must contact me as soon as possible so that your session time can be offered to others.

To reschedule your session please email me at support@solarspacegroup.com as soon as you know you will not be able to attend.

Requests to reschedule with less than 24 hours notice may be subject to a non-refundable Booking Fee equal to 20% of the payment made in advance to cover administration and other incurred costs.

Session Cancellation* With More Than 24 Hours Notice

Where appropriate a full refund may be issued minus any transaction charges incurred, depending on the method of payment/currency used. For full details see our full * Terms and Conditions Page.

Session Cancellation* With Less Than 24 Hours Notice

Where appropriate requests to cancel a session with less than 24 hours notice may be subject to a non-refundable Booking Fee of 50% of the payment made in advance to cover administration and other incurred costs. For full details see our full * Terms and Conditions Page.

What If SolarSpace Coaching Needs To Cancel Our Session?

If for any reason I am not able to facilitate your appointment I will reschedule with you as soon as is mutually agreeable. On the rare occasions that this may happen I will provide you with as much notice as possible and will look to rebook your session as a priority.